• Work experience as a Customer Service or similar role

  Strong communication and negotiation abilities

  Intermediate computer skills

  Ability using English in working environment

  Hi-tech, consumer goods or automotive industry experience is a plus

• Cash + meaningful equity compensation (ESOP)

  Short-term programs to develop skills and knowledge

  3 meals a day and a place to stay (if you don’t yet have)

  Free soda, drink as much as you want

  Social security + insurance

  50% discount price to buy a Dat Bike

  Short-term programs to develop skills and knowledge

Customer care directly or indirectly via phone and social media for current customers.

Investigate customers’ problems and find solutions, ensuring that customer feedbacks are heard and acted upon.

Manage after sales services (bike servicing/support, support queries, upselling).

Communicate with other departments to resolve problems and expedite work.

Manage and reconcile CRM databases.

Conduct frequent customer surveys.