• College/university degree in Accounting/Insurance
• Proven working experience as retail cashier or sales;
• Dynamic, capable of processing information quickly;
• Strong communication and time management skills;
• Customer satisfaction-oriented;
• Meticulously, computational and sales skills;
• Important: YOU MUST BE A TEAM PLAYER
• English fluency is an advantage
• Proficient in Microsoft office knowledge and familiarity with electronic equipment (e.g. cash register, card payment terminals);
• Good at Excel

• Open salary
• Get periodic health checks according to company policy
• Young, friendly and professional working environment
• Being trained and developed professional skills, career

Duties and responsibilities of the cashier will include greeting customers when entering or leaving our establishment, maintaining a clean and tidy checkout area and tracking reports of payments, cash and insurance transactions.

Related to Cashier work

• Performing cashier-related functions like posting charges to patient accounts;
• Understanding the workflow, products of the clinic inside out and advising patients about it when necessary;
• Understanding pricing regulations and following promotional/discounting strategies;
• Daily, weekly, monthly, quarterly, and yearly reporting (sales revenue, customer receivables reconciliation, bank transactions, etc…) to Line Manager/BOD or anytime when requested;
• Solving problems by proactively communicating with patients and colleagues
• Thoroughly understanding and follow payment and cash handling policies and procedures;
• Receiving phone calls from patients politely and thoughtfully;
• Support/assist the Front Desk team in handling clients/incoming phone calls when necessary (busy days of operation, corporate Health Check..);
• Using proper mail, phone, and message handling procedures;
• Reading, understanding, and following all company’s announcements and Standard Operating Procedure (SOPs);
• Participate in courses and meetings when necessary
• Reporting any unusual occurrences or requests to the line manager;
• Maintaining clean and tidy checkout areas;
• Keeping reports of transactions;
• Bag, box or wrap packages if required;
• Always pleasantly dealing with customers to ensure full satisfaction

Related to Insurance handling

• Understanding the Insurance and direct billing services and knowing clearly all signed terms;
• Knowing all products inside out and recognizing the cards, know the package contents;
• Be able to inform the clients about the details of medical fee and procedures;
• Contacting insurance claim centers for confirmation for direct billing cases and handling rigidly follow-up;
• Explain the patient's covered benefits and handle patient complaints if applicable;
• Save & check all claim documents before sending them to the Insurance company for daily reimbursement;
• Coordinating with other departments (reception, medical staff, medical documents and accountant for debt balance) for job supporting;
• Following up on cases & updating Insurance Manager or Front Desk or Accounting Dept on cases;
• Updating insurance-related information from Insurance Manager;
• Other tasks as assigned by the line manager or BOD;